Thursday, August 6, 2015

Confidence and Leadership


Confidence is the bane of every salesperson and leader. A salesperson must have confidence in their products, they must have confidence in their abilities and they must have confidence in their leaders. A salesperson that has confidence in all of the above will be able to establish credibility with other salespeople, earn the trust of their clients and become a leader. How do you guarantee your salespeople will have the confidence in your ability to lead them to become stellar performers and possibly future leaders?

1. You need to inspire confidence by paying attention to the little things. Leaders recognize team members for making contributions that aren’t part of their job descriptions such as helping someone who is struggling to make their numbers or offering to teach others the skills they use to be a top producer. Leaders recognize people for influencing those around them, who uphold the values and mission of the company and promoting the team vision. They also recognize talent and understand that confidence and loyalty is a two-way street.

2. Confident leaders and salespeople recognize the value of their teams’ ideas. They listen carefully, ”two ears, one mouth” to what their people say, and just as important, make sure they act on what they heard. Are you the type of leader who gives your team the opportunity to weigh in on certain topics but won’t act on their suggestions? A confident salesperson or leader seeks out team member’s opinions. They recognize and appreciate bold ideas and act on them.

3. Do you say thank you to your team members? How do you recognize someone for an exceptional job and show your gratitude for a job well done? Recognition and appreciation inspire loyalty and confidence in your leadership ability. You want your team to have superlative confidence in themselves which will make them feel like the rock stars they are or could be. Selling can be a tremendously difficult job. Provide your team the confidence they need so they can reach their highest levels.

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